As customer-facing teams take on greater revenue responsibility, the ability to engage executives is no longer optional - it’s essential.This course is designed for CSMs and AMs who want to elevate their impact by building meaningful relationships with senior stakeholders and navigating high-stakes conversations with clarity and purpose.

By enrolling in this course, you’ll learn how to:

  • Understand why executive engagement is critical in today’s post-sales motion

  • Identify and reach out to the right executives with precision

  • Prepare for and lead executive meetings with strong presence and clarity

  • Maintain momentum after meetings to deepen relationships and create advocates

  • Use internal execs strategically through alignment and sponsor programs

This course will help you build a repeatable framework for working with senior stakeholders. You’ll be prepared to lead high-impact conversations, strengthen renewal outcomes, and become a strategic voice in every customer relationship.


The Coaches

Leanne Pozzi

Director of Customer Success, Grammarly
Leanne Pozzi is the Director of Customer Success at Grammarly, where she leads teams focused on driving customer value and long-term growth. With a passion for people-first leadership, she helps organizations scale through change while keeping the customer at the center. Known for bringing clarity, momentum, and a touch of humor, Leanne thrives on building strong cross-functional partnerships. Outside of work, she’s a proud mom of two, often found at the park with snacks—or out on a run, clearing her head one mile at a time.

Lesley Renna

SVP, Alliances & Ecosystem, Salesloft
Lesley is a go-to-market executive with nearly two decades of experience spanning sales, partnerships, and strategy at some of the world’s most innovative tech companies. Currently SVP of Alliances & Ecosystem at Salesloft, she previously served as VP of Global Presales. Before Salesloft, Lesley held senior revenue roles at Yext and led global strategy at InsideSales.com. She began her career at Google and Twitter, where she built deep expertise in customer engagement and digital transformation. An MBA graduate from Stanford, Lesley is known for building high-performing teams, unlocking revenue growth through operational excellence.

Ready to engage executives with confidence?

Get started