Customer Success teams have become essential drivers of revenue. This video series is tailored for CSMs who are starting to own revenue, helping them with the skills they need to think strategically about how to run their customers, as well as a renewal/expansion opportunity. This course aims to show CSMs how to apply a classic sales framework to the post-sales world. 

By enrolling in this course, you’ll learn: 

  • The basics of MEDDICC, including how and why to use it 

  • How to use MEDDICC to guide renewals and expansions in different customer scenarios

  • How to uncover and influence decision criteria and processes

  • How to strengthen your alignment with your customers 

This course will help you master MEDDICC and teach you how to apply it to your customers, as well as renewal and expansion opportunities. You’ll move from feeling uncertain about handling renewals, to being able to manage opportunities with ease, confidently driving both renewals and expansions. 

Coming soon!

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